Kirikiy's Terms and Conditions — In clear, straightforward language

1 General Overview

These Terms and Conditions constitute a legal agreement between the Kirikiy platform ("Kirikiy", "we", "us") and its users ("you", "member"). By creating an account, using the platform, or accessing any of our services, you are deemed to have automatically accepted all of these terms.

Kirikiy operates an online gaming and betting platform for users in Bangladesh. Our services include Sports Betting, Live Casino, slots, virtual sports, and other gaming products. These Terms and Conditions apply to all of the above services.

Kirikiy reserves the right to update these Terms and Conditions at any time. You will be notified of changes via your registered email. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2 Eligibility & Age Requirements

To register and use Kirikiy's services, you must meet the following eligibility requirements. Failure to meet these conditions makes it strictly prohibited to create an account or access any gaming services.

• You must be at least 18 years old — account registration by minors is strictly prohibited.
• You must register under your own identity — creating an account under someone else's name or with false information is not permitted.
• Each person may register only one account — if multiple accounts are found, all of them will be closed.
• You must not be a resident of any country or jurisdiction where online gaming is completely prohibited.
• You must not be an officer, employee, or close relative of a Kirikiy employee.

3 Account Registration & Verification

You must provide accurate and complete information when registering on Kirikiy. Your name, date of birth, phone number, and email must all be truthful. If false information is provided and later discovered, your account may be terminated and any funds forfeited.

As part of the KYC (Know Your Customer) verification process, Kirikiy may request the following documents:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of Payment Method Ownership
• Selfie photo or video verification (if required)

You are responsible for the security of your own account. Use a strong password, never share your login credentials, and notify us immediately if you suspect unauthorized access.

4 Deposits & Withdrawals

Deposits and withdrawals on Kirikiy can be made via mobile banking, bank transfer, and other approved payment methods. All transactions are secured with SSL encryption.

• The minimum deposit amount is specified on the platform and may vary depending on the payment method.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawals may be put on hold until verification is completed.
• Any transaction suspected of money laundering may be suspended and investigated.

Kirikiy only accepts payment methods registered in the account holder's name. Transactions using third-party accounts are strictly prohibited and may result in account termination.

5 Bonus & Promotional Offers

Kirikiy offers a range of bonuses and promotional offers — including welcome bonuses, reload bonuses, free spins, cashback, and VIP rewards. Each offer comes with specific terms that must be read before claiming.

• Withdrawals will not be permitted unless the required wagering requirements are met after accepting a bonus.
• Each bonus has a set expiry date — any unused bonus will be forfeited once it expires.
• Creating multiple accounts from the same person, address, IP, or device to claim bonuses is strictly prohibited.
• Bonus funds cannot be withdrawn directly — they may only be used for gaming.
• If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited.

6 Gaming Rules & Fair Play

All games on Kirikiy are powered by internationally certified software providers and verified through independent third-party audits. Game outcomes are determined by an RNG (Random Number Generator), ensuring complete fairness.

The following activities are strictly prohibited and will result in permanent account termination:

• Exploiting software bugs or technical glitches to gain an unfair advantage
• Using bots, automated software, or scripts
• Collusion or manipulating games by coordinating with other players
• Using the platform for money laundering purposes
• Attempting to hack, crack, or gain unauthorized access to our systems

For Sports Betting, Kirikiy reserves the right to void bets placed in situations where the match outcome is already known. Irregular betting patterns detected during live betting may also be subject to investigation.

7 Responsible Gaming Policy

Kirikiy takes responsible gaming seriously. Gaming is entertainment — not a source of income. We encourage all members to play mindfully and within their means.

• Each member can set their own deposit limit, loss limit, and session time limit.
• You can take a temporary cooling-off period whenever needed.
• You can deactivate your account for a set period through self-exclusion.
• If you think you may have a gaming problem, our support team is available around the clock to help.

8 Privacy & Personal Data

For details on how Kirikiy collects, stores, and uses your personal information, please refer to our Privacy Policy— as detailed therein. This document forms an integral part of these Terms and Conditions.

• Your information is stored in encrypted form on secure servers.
• Your data is never sold or shared with third parties.
• Your information may be used for legal compliance and fraud prevention purposes.
• You may request to view or delete your personal data at any time.

9 Account Suspension & Termination

You may request to close your account at any time through our support team. We recommend withdrawing any eligible balance before closing your account.

Kirikiy reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of these Terms and Conditions
• If an account is created using false information
• If evidence of bonus abuse or fraud is found
• Due to a court order or government directive
• If an account remains inactive for an extended period

10 Changes to Terms & Dispute Resolution

Kirikiy may update these Terms and Conditions, in part or in full, at any time. For significant changes, notice will be provided at least 7 days in advance via your registered email and a platform notification.

For any disputes or complaints, please contact our customer support team first. We aim to resolve issues within 72 hours. If a resolution cannot be reached through our support team, further legal steps may be pursued.

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Any delay or failure by Kirikiy to enforce a particular term shall not constitute a permanent waiver of that term.